Return & Refund Policy

30-day money-back guarantee

If you're not happy with your order, email info@zyntracosmetics.com within 30 days of delivery with your order number, and we'll refund it. No forms, and you don't need to send the product back.

Refunds go back to your original payment method within 5–10 business days after we confirm them, and cover everything you paid, shipping included.

Auto-Refill orders

You can skip, pause, change or cancel Auto-Refill anytime before your next refill ships, and you won't be charged again. The 30-day guarantee covers your first Auto-Refill order.

Damaged or wrong items

If your order arrives damaged or you received the wrong item, email us within 7 days of delivery with your order number and a photo, and we'll send a replacement at no cost.

Free gifts

Free gifts that come with an order aren't refundable on their own.

Contact

info@zyntracosmetics.com